Web Help Desk
The World’s #1 Business Management Platform
Made for companies that sell, service, and support technology, ConnectWise is the leading business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company’s operations.
ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years.
ConnectWise organizes client relationships around one system, helping you quote, win, and manage all accounts with efficiency, accountability, and visibility. With ConnectWise, no opportunity goes untracked, and no information is out of reach. Won opportunities are easily converted to sales orders, projects, or service tickets.
Help Desk & Customer Service
The powerful ticketing module in ConnectWise enables you to easily and efficiently track all service requests, ensuring nothing falls through the cracks. Service tickets in ConnectWise can be created in a variety of ways. You can manually create new service tickets within ConnectWise, enable configurations to create service tickets automatically, or use the email connector to have clients send in service requests via email.
Whether your project involves one person in one place, or a team spread across multiple locations, you will find ConnectWise gives you executive-level, real-time project reporting.
Finance & Billing
ConnectWise puts important financial information at the business manager’s fingertips. You can manage service contracts through agreement automation, automate the collection of time, expenses, and products for invoicing, and synchronize all data directly into an accounting system. Automated billing through ConnectWise significantly increases efficiency for improved cash flow.
Built in automated workflows within ConnectWise help you manage business processes. From sales to service to project management to invoice, workflow rules will fill in the gaps wherever a business lacks automation. You can easily establish role-defined workflow rules that escalate issues to the appropriate party, and leverage new workflow rules to automate every task that comes to mind.
With ConnectWise You Can:
- Achieve new levels of productivity
- Streamline resource allocation
- Track time and billing in a single process
- Gain access to a powerful network of ideas, experts, and solutions
Get the Results You Want out of Your Business
Running a technology business isn’t easy. Sometimes you can feel overrun by the daily details of your operations, everything from sales to billing. You’re not alone. That’s why thousands of technology companies have chosen a better way to manage their business on the ConnectWise platform. ConnectWise provides you with all the information you require to be successful PLUS optimum control of every aspect of your business, all in one centralized system.
Revolutionizing the Way You Support Your Clients
ChatAssist is the only chat and remote control product of its kind to fully integrate with ConnectWise. All communications sent through ChatAssist are captured in their associated tickets, so you’ll still be delivering the same seamless customer experience you’ve come to expect from ConnectWise while automating service-level agreement (SLA) response and resolution times.
During your chat session, you may find the need to do a more in-depth investigation into your client’s issue, and ChatAssist gives you the opportunity to remote control your clients computer. Take control of your client’s device with one click and troubleshoot their issue before their very eyes.
Web Solutions Online and Digital.
We’ll Expand Your Reach. We’ll Partner with You. You’ll Never Work Alone.
Your business is of great value to us. We’re ‘all in’ about building your name and everything that it stands for but we are as passionate about building relationships with you. We don’t want to stop at DAY ONE; we want to take it all the way to THE END. This is long-term because building your business isn’t just one step, it’s a huge leap and it’s a long way for when you’ve got strong legs to bring it to the top.
But first, check us out.
With candid and open communication, proactive partnership, and solutions that go above and beyond what you’d expect from us (yes, we’ve got access to administration, IT, helpdesk, etc.), we can tell you right now…THIS IS A GOOD DAY TO DO BUSINESS.
You don’t need to be incredibly smart or adept at technology to be caught up about everything that it can do for you. Simply share your ideas and your requirements, and allow us to shape, build, and put every square peg where it belongs on the web. Our programming savvy and laser-sharp acumen for what is cutting edge is at par with technology; the latest kind. Another plus is that it will be easy to use it’s almost like child’s play.
Every nugget of idea or insight is a chance, an opportunity to make your presence felt. That’s why online marketing is right there on our list of priorities. Let’s up your exposure and add value that you can see and read instantly. What better way to begin than the present. Take full advantage of search engines, social media, and email to connect with your audience and target market.
Professional Graphic Design brings your branded message to the world.
The most successful companies use professional graphic design and web marketing to boost traffic, increase customers, and make more money. Don’t you want to achieve the same amazing results?
At Creative Media, our team of creative graphic designers will work closely with you to develop images and graphics that truly reflect your brand. We offer an array of services that include:
Typesetting and design consultation
Color correction for print to digital
When you absolutely need to make that perfect first impression, turn to the design professionals at AlphaGraphics. From logos and letterhead to brochures, newsletters, posters and more, our team will help you create the best layout for your needs. We even specialize in designs for the web, as well as offset press, screen, digital and large format prints for all media and applications. It’s time you truly moved your communications forward with the help of AlphaGraphics. Because each project is different, our design and layout service prices vary based on project needs, so give us a call today or request a no-obligation online quote.
No matter where you are in the design process, Creative Media can help transform your concepts into professional quality images and materials like:
- Logos and letterhead
- Posters and banners
- Instructional and training materials
- Complete corporate identity kits
Access World-Class Animation Skills Without the Hassle of High Costs, Empty-Promises and Missing Important Deadlines
Stand out from the competition with animated videos you’ll love – guaranteed!
Top 12 Reasons Why You Should Hire Us
No Clipart or Stolen Images
(We do only 100% Custom Videos!)
You’re safe from copyright issues with us. Whether you want an explainer video for a TV commercial, how-to tutorial, salesletter or presentation, we can create it for you in 3 different video styles.
Unlimited Revisions Guarantee
We will work to produce as many unique script and storyboard revisions as necessary. We won’t stop until you’re 100% satisfied.
No hidden prices. No surprises.
Other animation companies hide their prices and ask potential customers to fill out a form or call for pricing. We’re 100% transparent with you and have nothing to hide.
Your Ideas are Protected by NDA
Do you have sensitive information and want us to sign an NDA? No problem. Your ideas and any other data will remain confidential.
Don’t Have a Script? We’ll Write It!
Top notch script & copywriting is of HUGE importance for making a whiteboard video that sells. Our team has these rare skills and does this time & time again
We Provide Professional Voice Overs
Don’t have a voice over for your video but you need one? No worries. Our team of 25+ voice over talents are trained to deliver your message just as your viewer wants it, equaling higher conversions for you.
Highest Quality at LOWEST Cost!
Yup! You’ve probably done your research and see we’re the most affordable solution out there. With no compromise on quality, you’ll be amazed at the value you’re getting.
Fast Turnaround & Delivery
We create high quality explainer videos in 2 to 3 weeks max. Have an urgent deadline? We offer 3-Day or 5-Day rush delivery upon request for an extra flat fee.
Done For You In Any Language!
Need a video in Spanish? German? No problem! We can make an engaging video in many other languages besides English!
Monitor The Progress Of Your Order
We use one of the most advanced online project management system, so you’ll be updated and included every step of the way!
High Definition Videos (1080p HD)
HD video production is our specialty. With state-of-the-art software and knowledge, our full-time team of 23 professionals creates quality whiteboard animation videos that are clearly recognizable.
24//7 World-Class Support
Have questions? We’ve got answers. Send us an email, get us on Skype, or give us a call! We have a US based management team that is here for you almost all the time.
At Video Production Services (videops) we combine technical expertise with a keen aesthetic sense to produce high quality videos. The videops philosophy is to be creative and enjoy the work. Our Mission is simple: to create well-crafted, informative and interesting videos for clients in the public and private sectors, as well as our own independent productions. We’re also proud to be a multiple award-winning company, having garnered several Tellys for outstanding production.
Our productions have been distributed nationally and internationally. We are particularly proud of our tradition of serving “non-profits” with documentary work that enlightens and educates. Specializing in HD productions and video for the web, we strive to help other Maine businesses and non-profits reach their goals!
MODEL RELEASE FORMRECORDING REQUEST
RIT Production Services provides a full range of standard or high definition video services. These include creating commercials, documentaries, marketing videos, multi-camera switched events, green screen studio production, remotes and the RIT’s SportsZone and SportsZone Live programs on ESPN2 and Time Warner SportsNet. RIT Production Services offers HD non-linear editing with one of our Apple-certified editors in state-of-the-art Apple XSAN digital post-production facilities.
We also offer motion graphics services. Finished projects can be captioned and delivered on virtually any format – DVD, CD, Blu-ray, podcast, web or videotape.
Whatever your project requires, our award-winning staff has the experience and expertise to guide you through the video production process from concept to completion.
Branding and Corporate Identity
Who are you?
This must be answered the first time your customer meets your brand.
If your brand is floundering, needs reviving, or is in dire need of a makeover then work with us. Let’s go back to ground zero and build your way up to solid standing. We’ll get to know you. We’ll listen to what you want, and create your personality and identity. From consultation to a review of your current brand situation, we can develop, refresh, and update to contemporary standards that will draw people back to you.
Words have power and that’s why to this day, no website, nothing online or offline is just a white space. We are communicators and we need to be heard. No, let’s re-phrase that. You are communicators. You need to be heard. Let’s speak your language then.
Whatever you write is what you want to say. Allow us to help you share your story. Together, we can produce the right words that connect you to your market with a punch, a zing, a bull’s eye, with impact.
Website content, slogans, violators, headlines, taglines, newsletters, collateral materials, print ads – let’s get the word out there.
Is #thedress black and blue or white and gold?
This post on Tumblr comes from a very small town in Scotland. It is so small that its population hovers only above 100 but the reach of one person’s post was worldwide. Everyone was talking about it! It was nothing short of phenomenal!
This is the power of content. A random post became the talk of the entire world and #thedress sold out within hours from an obscure London shop.
If we may be so bold, that is what we want to achieve for you.
Web Posts and Pages
Social media marketing is here to stay and its one strategy we cannot skip.
Likes, Tweets, and Hashtags are proven marketing strategies to engage, form a bond, and get your market excited about what your brand can do for them.
We can setup your accounts, create your online presence, establish the look and feel of your space in a fun and relatable way with icons, branding and design, event announcements, news updates, and endorsements aka reputation/perception management.